Grid Rewards is Emaldo's programme that pays you for letting your battery support the electricity grid. a. Here's how it works: The grid needs constant balancing. When there's a sudden spike in electricity demand or a surge of renewable energy, grid operators need fast-acting resources to keep everything stable. Rather than building expensive power plants to sit idle for emergencies, they pay for flexible assets — like your battery — to step in when needed. b. Your battery helps out. Emaldo registers your battery with the grid operator and bids your battery's available capacity into the ancillary services market. When the grid needs it, your battery either releases stored energy back into the grid, or holds back from charging, to help keep things balanced. These activations typically only last around 15–20 minutes. c. You get paid. Grid operators pay for having your capacity on standby, and pay again if they actually use it. We share that revenue with you as Grid Rewards. d. Most of the time your battery will simply be on standby, ready to respond if called upon. You don't need to do anything — it all happens automatically in the background.

a. Yes, you can sign up to Grid Rewards at any time — there's no deadline for joining. To sign up: b. Log into your Emaldo app c. Make sure your system is in AI Mode (this is required for Grid Rewards) d. Navigate to the Grid Rewards page via the widget on the home screen e. Choose between the Flexible Grid Rewards Plan or the Guarantee Grid  Rewards Plan f. The app will guide you through the rest of the process g. One thing to know about timing: The 3-month activation period starts from the date you sign up to Grid Rewards  in the app — not from when your system was installed. So if your system has  been installed for a while but you haven't signed up yet, the clock only starts  when you complete your sign-up.  h. This means it's worth signing up sooner rather than later to get your 3-month enrolment period underway and start earning as soon as possible. During those first 3 months, you'll see a "Pending" status in your app while  your battery is being enrolled with the grid operator. After that activation  period is complete, you'll start earning Grid Rewards.

a. Both plans let your battery earn money by supporting the electricity grid, but  they work in different ways. b. Flexible Grid Rewards Plan: Your earnings move with the market. Because ancillary service prices change  constantly based on what the grid needs, your monthly earnings will go up and down. In months where the grid needs more support, you could earn more. In  quieter months, earnings may be lower. There's no minimum number of batteries required to join this plan. c. Guarantee Grid Rewards Plan: You receive a fixed monthly payment for three years — regardless of what the market is doing. This gives you certainty and makes it easier to plan around  your earnings. d. To qualify, you need a minimum of three batteries. You can see exactly what  you will be paid before you sign up.

a. It depends on which country you're in. b. In Sweden — yes, it matters a lot. Your electricity supplier affects how much you can earn because suppliers  work with different Balance Responsible Parties (BRPs), and BRPs determine  which grid services Emaldo can access on your behalf. c. Premium suppliers give you the highest earning potential and access to the  widest range of grid services. If you're with a non-Premium supplier, switching to a Premium one could meaningfully increase  your earnings. d. You can see which suppliers are Premium in your region (SE1–SE4) in the Emaldo app or at emaldo.com/pages/grid-rewards-calculator — they're marked with a Premium banner. e. In Denmark, Finland, Czech Republic, and the Netherlands — no, it doesn't matter today. Your choice of electricity supplier doesn't affect your Grid Rewards earnings in these countries. You'll earn the same regardless of who supplies your  electricity. f. That said, we do expect this to change in the future. If and when supplier  choice starts to matter in your country, we'll let you know well in advance.

Our ChatBot ‘Spark’ can answer any question you have Grid Rewards. Click on the ChatBot icon at the bottom right of the screen and ask any questions you still have.