Privacy Policy

Last updated: July 2024

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Website”) or use the Emaldo app (the "App") for your system.

Personal Information We Collect

Information You Provide Directly

When you visit the Website, we may collect certain personal information from you, such as your name, email address, postal address, phone number, and payment information, when you voluntarily provide it to us through forms on the Website.

Automatically Collected Information

We may automatically collect certain information about your device, including your IP address, browser type, referring/exit pages, and operating system when you visit the Website. This information is collected using cookies, web beacons, or similar technologies. For more information about our use of cookies, please refer to our Cookie Policy.

How We Use Your Personal Information

We use the personal information we collect to:

– Provide and maintain the Website

– Process and fulfill orders

– Communicate with you, including responding to your inquiries or customer support requests

– Send you marketing communications (with your consent, where required by law)

– Improve and optimize the Website, and analyze usage trends

– Allow agents/installers to remotely maintain and set functionality of the site through our App

Sharing Your Personal Information

We may share your personal information with third parties for the following purposes:

– Service providers: We engage trusted third-party service providers to assist with the operation and maintenance of the Website and the services offered, such as payment processing, shipping, and marketing.

– Compliance with laws: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.

– Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

- System functionality: To ensure full system functionality we share information from the App with other agents/installers

Your Rights

You have certain rights regarding your personal information, including the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us using the contact information provided below. Please note that we may require additional information from you to verify your identity before fulfilling your request.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.


We take reasonable precautions to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our information practices. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at